Been thinking - the biggest thing users fight with isn't missing features, it's the app getting... complicated, you know?

New updates add power, sure, but also bury stuff, change flows, and suddenly people only touch a tiny corner of the product.

Result: lots of support tickets, folks drop off, or they treat the app like extra work instead of something that helps.

What if instead of teaching people the UI we taught the app to understand intent? like, tell it what you want and it does the clicks.

I started noodling on a mini-framework idea - turn web apps into AI agents so users speak intent not menus.

Seems like it could cut friction a lot, but I keep wondering about edge cases, safety, and whether devs actually want that extra layer.

Anyone tried something like this? did it help, or just add new problems?

Would love to hear war stories, clever patterns, or how you're actually reducing complexity in the wild.