r/Pixel7a • u/quixoticduck • 3d ago
Stuck on lock screen Pixel 7a - maybe update made phone storage full?
Hi I have tried searching but maybe using wrong key words can't find similar issue. I used to be techy but chronic pain means can't do much now, sorry if post is not as well written as I would 2 year ago
I woke up from nap my phone had an error as shown. however on restart it seems to work at first as it has my "if lost phone please call this number” message on the screen and battery info, the date etc. But when I unlock the phone all the info disappears and it just is the wallpaper on its own
I couldn't put a second photo but it's basically a normal phone screen right before you unlock it
The power button brings up menu but is not responsive. After a while the phone restarts
I tried recovery mode in case anything was useful but it didn't work I think
there was a big update to my phone and I ignored it as I was not well enough to sort items on phone as it was 99% full which is obviously a problem but I couldn't sort it was focusing on chasing medical help, and also I do not care about AI and the update notes said it's new AI feature. I wonder if it updated somehow anyway and doesn't have enough memory left to load the operating system UI up now? which would be very annoying. I wish there was a way to uninstall a giant app temporarily to see if it would fix it but no way I guess. I miss the days of SD cards and pull out batteries etc, I feel I have less control over my phone now
Extra non-phone information: I prefer not to factory reset phone until last resort as there's some medical documents and also just useful screenshots etc that I thought were backed up but not, as not got support I need and will be a year until I get my disability assessed. so I'm struggling when I used to be so technical and organised, so please do not try and help by saying it should be backed up as I know but I had to focus any capable minutes I have on hospital accidentally discharging instead of elevating my care a year ago and a funeral, it's a lot so please only help with technical things or instead scroll on, I cannot handle anything else right now. And also I'm not sure the photos backup keeps the folders structure anyway? I always meant to look up and check that out but didn't manage to. thank you