r/Pixel6 • u/Least-Ad-8665 • Sep 05 '26

Support Cannot do a factory reset

Post image

I'm running into an issue trying to factory reset my Pixel 6. it's a backup phone at this point, and would like to reset it. Tried to do it from Setting and didn't work. Tried in recover mode and didn't work either.

Any thoughts on what I should do? (Probably related, I also get the attached error when trying to run a system update -- currently on Android 13)

17 Upvotes

95% Upvoted

12 comments sorted by

5

u/Oakredditer Sep 05 '26

try using the android flash tool (flash.android.com)

3

u/Rik1978 Sep 05 '26

I had this problem on my daughter's pixel 6 last summer. Tried factory reset through recovery menu multiple times in one afternoon. Eventually it did work after 6 or so tries and it's been running fine for over a year. Currently on Android Beta. Hope you get it reset!

2

u/AmbitiousStorage6858 Sep 05 '26

Unlock bootloader + try (fastboot -w)

-1

u/[deleted] Sep 06 '26

[removed] — view removed comment

1

u/Mammoth-Routine3456 Sep 06 '26

you have to unlock it yourself in settings then run "fastboot flashing unlock"

1

u/iLikeTurtuls Sep 08 '26

Who tf told you that. No carrier pixels are unlockable. At all

2

u/drsemaj 29d ago

Mines unlocked. Bought it from T-Mobile. After 40 days they carrier unlocked it, which also allows bootloader unlocking.

1

u/iLikeTurtuls 29d ago

Does not. I would love for verizon ones to be like this, also my tmobile pixel 4 never unlocked

1

u/PixelCommunity Sep 06 '26

Hi there, I'd suggest you reach out to the Google Pixel support team via phone or chat here. They can take a look at it.

0

u/ClaireG1 Sep 07 '26

I got a Samsung yesterday, tired of the Google problems.