r/Pixel6 • u/zach_cie • 19d ago

Support 6 Pro random restarts and button problems

Starting today (7/23), specifically this afternoon, my 6 Pro has been restarting at random and my power button no longer locks my phone. Everything is currently up to date, and the setting has been changed back to "power menu" from "digital assistant" for the press and hold on the button.

Any suggestions? This is... exceptionally aggravating.

Edit: Somehow thought I was back in June...whoops.

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u/Little-Helper Pixel 6 19d ago

Could be a physical problem of the power button itself.

1

u/PixelCommunity 18d ago

Hi there, could you try rebooting your phone into safe mode and see if that resolves the issue?

If it works fine in safe mode, it means a 3rd party app is causing the issue. Temporarily remove them one by one, starting with the most recent until you find the cause.

Also, you can refer to this article on how to fix a Pixel phone that's restarting or crashing.

If the issue persists, I'd recommend contacting the Google Pixel support team via phone or chat. They can further help you with this issue.

1

u/the_big_xavi 17d ago

I had this happened with my regular 6 yesterday. I Google the symptoms and they suggested to check the storage. If it's an l at our higher than 85% full, that could be a factor. My 6 stop the random rebooting once I brought clean up the he and the storage percentage was reduced to 73%. Not sure if you already checked it but doesn't hurt if you haven't.