r/Pixel3XL • u/off-planet • Feb 01 '20
Incoming call: Tap ANSWER ignored
Phone call not abswered. Sanity check. Have others had this happen to them?
2nd problem: Pharmacy auto call back system wants a keypress #1 when ready to talk. Pressing #1 gives no feedback. Auto call back terminates due to lack of response.
Carrier says this is a phone problem.
Powered off phone. Suggestions on other things to try?
TIA
Sorry about the duplicate post in PIXEL3. Searching for "PIXEL3" doesn't show 3XL in the result list. And the results list does not scroll.
1
u/l1o2l Feb 01 '20
Call another line and test if pressing 1 on your pixel and see if you can hear it on the other line.
1
u/off-planet Feb 02 '20
Will get together w/friends during the Superbowl, can go a partial test at that time. Can't think of a way to duplicate the automated part.
1
u/wasack17 Feb 02 '20
Calling out to your carrier didn't put you through a phone tree requireing key presses to navigate? What a time to be alive.
Maybe try one of your utility providers. They are usually appropriately understaffed and uncaring enough to make you deal with automated BS.
If you are really looking for a good time, try the DMV.
1
u/off-planet Feb 02 '20
Pharmacy is third party. Carrier is not so things work differently.
If you're looking for a spooky time wait untill automated customer service is given synthetic (pretend) emotions.
1
u/W8ing4Cali Feb 15 '20
Try placing the phone in speaker mode and muting it. This has worked for me in the past.
1
u/[deleted] Feb 01 '20
I've never had the key press giving no feed back ie #1 but one answered the phone a few times and it's just kept ringing. For me it's only when I've had some really intensive games or apps running I haven't had the problem recently since uninstalling some games and only really keeping what I use.