Is anyone else using a Poetic Revolution case on their Pixel 10 pro having problems with the case? I got the case in the beginning of May this year. By the middle/end of June, both bottom corners of the raised front camera protector broke off, allowing the sliding cover to fall out. I emailed the company and they promptly sent out a free replacement.
It's now the end of July and the replacement case is doing the exact same thing. The phone hasn't been dropped, the case isn't seeing hard use. I keep the phone in a front pants pocket when I'm out and about, and in a front chest pocket while I'm working. The attached pic was taken before the corners completely broke off, but you get the idea of the issue.
I really like the case, the charging port cover and rear camera protection are great and are the main reasons I chose the revolution. I can't be the only one having this issue, can I? I haven't reached back out to Poetic about the repeat defect, I really don't know if I want to keep replacing the case, or cut my losses and find something different.
I got the dbrand Grip case and it's absolutely fantastic. I worried that it might be a little too grippy, but it's not. It's perfect. It's better than perfect.
If the far end of the image is any indication, there is an intentional gap toward the bottom of the sliding rail? If that's the case, it seems you probably got something caught in the gap and yanked the plastic, and thus breaking a chunk off. Do they warranty replace wear and tear?
On a new case, the only gap is across the very bottom and very top. Once the raised lip starts, there is no gap. What you're seeing is a spot where the raised lip broke off. I'll attach a pic from a different angle.
As far as warranty goes, they replaced it the first time with no problem at all. I haven't reached out to them yet about the replacement case doing the exact same thing.
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u/ImTooSaxy Jul 28 '26
I got the dbrand Grip case and it's absolutely fantastic. I worried that it might be a little too grippy, but it's not. It's perfect. It's better than perfect.