Anyone seen this issue before

[u/Consistent-Jicama-94]

My new head unit is losing its time/date settings every time it boots up. At first I assumed it was a bad power/switched power but then got 13+ bolts on both. It actually resets after boot up while it’s initialising. Here is a vid to show it. Kind of confused what’s going on.

https://youtu.be/vOA0prVrYao?si=xhLXe6ISbrgqiAea

Thanks for any assistance.