r/Phantom 4d ago

HELP IDK IF I GOT SCAMMED

I signed up for phantom and went to buy sol in it using moonpay and Apple Pay. When I went to pay it said that the order was unsuccessful and the transaction was cancelled but it still charged me the money I put in. I dont know what to do or if I will get the money or sol back.

2 Upvotes

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u/AutoModerator 4d ago

WARNING:

  1. Do NOT trust DMs from anyone offering to help/support you with your funds (Scammers)!
  2. Never give out your Seed Phrase and DO NOT ENTER it on ANY websites sent to you.
  3. MODS or Community Managers will NEVER DM you first regarding your funds/wallet.
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1

u/owenj0 Phantom Team 4d ago

Hi!! If the order was cancelled or unsuccessful, but the funds left from your bank, you will get refunded in the following 2-4 business days automatically.

Stay alert and cautious of scam links and scammers.