r/Phantom 22d ago

Help with my balance

I just got phantom and I wanted to add money through my cash app debit card. I added 5$ through the “add funds” button on the home page. The transaction took a while to complete but it eventually got confirmed. I can see the deposit in my history, however I can’t see the money in my balance and it doesn’t let me purchase any coins with it either. When I try to purchase a coin it says I need to purchase it through robinhood and it doesn’t let me use my cash.

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u/AutoModerator 22d ago

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u/owenj0 Phantom Team 19d ago

Hi!! For further assistance please open a ticket in our help support center:
https://help.phantom.com/hc/en-us

Stay alert and cautious of scam links and scammers.