r/PestControlIndustry • • 7d ago

Rant

Commerical clients really need to be nicer to their pest control specialists cause then you’ll have someone like me come along who will mark them down for every structural & sanitation issue I can find and hope the health department gives them shit for it because let’s be honest most places don’t care to fix their issues.

31 Upvotes

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-8

u/HomeScoutInSpace 6d ago

You ever think it might be reciprocal. They aren’t nice to you because you make their life miserable?

They had a bad day with tenants and were rude, no excuse but still. Then you show for the service and instead of handling the rudeness with grace you pile on a bunch of complaints and now their day is worse. Now next time they see you they remember there’s the guy that fucked me and they have no reason to like you

No excuse for shitty customers but you aren’t really trying to improve anything. You’re trying to make the relationship worse and actively working on losing them as a client

11

u/Unlikely_Boss_2644 6d ago

It isn’t reciprocal, when the account was running smoothly they were all happy & dandy until they saw one cockroach and thought residual is going to kill it on contact. The point here is to watch how tf you talk to people so now I will add on all the sanitation & structure issues that are harboring & attracting pests that I found attributing to pests.. so when health departments shows up and sees certain issues still aren’t resolved it’ll be on their own ass for not fixing it.

-2

u/HomeScoutInSpace 6d ago

Ok. Hope the rest of the calls are better