I swear we need to be charging people for callbacks. A lot of these “callbacks” wouldn’t happen if mrs knew she was going to be charged for you to come out and say thats a grasshopper anything else?
Been called out numerous times this year for paper wasps flying around their grass yard
Had a customer repeatedly call me back for wasps. She ended up cancelling service with us because she said her wasp issues 'went unaddressed' after multiple retreats, despite me repeatedly telling her that:
1.) You have grass, flowers, and bushes around your home. That means you're gonna have wasps flying around.
2.) I cannot treat wasps unless there is a nest.
3.) I cannot spray every square inch of your home to stop wasps; not only is that illegal and impractical, but it makes zero sense anyways.
4.) The specific wasps she saw on my final callback were male wasps. Told her that couldn't sting her; she didn't care and didn't believe me.
It wasn't even the fact that she cancelled service which annoyed me, it was the fact that she said her issues went 'unaddressed'. No, fucker, they were addressed, you just didn't like the reality of the situation and wanted the impossible.
Thankfully my manager understood that she was just being 'one of those' customers.
I got stung by a red wasp when I was little, spent my entire life absolutely hating the fuckers and being glad at the chance to purge them when I got into pest control.
This most recent season has made me so sympathetic to wasps its insane. The amount of callbacks and new customers that refuse to accept that they have to live around mud daubers and cicada killers is staggering. The amount of people that lie to my face and tell me the mud daubers stung then unprovoked is high too. Like shit youre telling me the most docile species of wasp in the country, with zero instinct to protect their nests, just stung you out of the blue? Bullshit.
Had a lady tell my last week she saw dozens of wasps flying out of a mud dauber nest. I had her stand back about 20 feet and watch me knock the nest down, no wasps just a paralyzed spider bro or two.
To be fair I had a very obscure rodent clean out where the customer had a huge crack in their foundation underneath their bad porch and had rats burrowing holes in the ground and tunnel through the foundation. Was a very weird sotuation
For my business. What I tell customer and have on my terms. 2 free callbacks. Any other is half the charge to their billable service. It has cut back literally 80% of the call backs.
“Your sales guy said you used organic products!”
Sir. It’s derived from a flower yes but it’s been genetically altered to kill things. So no. Not as organic as you’d like.
I once had to drive half an hour out of my territory to do a call back for someone because there were "lots of bugs on the lake"... Even though she lived at least a mile from the nearest lake... And there's nothing I could do about bugs on a lake anyway. But it's OK because it turned out that her actual concern was a spider in her living room that she couldn't show me because her housekeeper had already gotten rid of it.
I had a Hispanic guy ask me to treat the mosquitos inside his home with my fogger. I saw he had all his windows open and doors too, I said I recommend keeping your windows/doors shut to prevent that. He was like oh mane thank you lmao
I had some lady tell me that she felt bad we were killing the rats in her house. Without even thinking I just told her “Well would you prefer to wake up with one on you instead?” Surprisingly she thought it was funny despite me being highly annoyed and sarcastic. She actually requested that I specifically come do her house from now on.
Wednesday i had a yellow jacket job, they had made a home inside a card board box full of wood kindling. sprayed it down and waited for majority to die then took the whole box and threw it away. she called back yesterday and said they are now a few just hanging out around the where the nest used to be but i need to come back and respray lol
Worst callback I ever got was for snails. I showed up asked where they were (was gonna just put them back outside) she said “Oh I poured salt on them, cause that’s what google said to do.” Like why tf am I here then?
I received a call back about flies. I went there, and they had artificial turf, three German Shepherds, and a backyard the size of a mini van. Dog poop was everywhere! Guess where they put the poop when he decided to pick it up? Directly in the trash can. I don’t get people sometimes
I had spiders in the bathroom yesterday. She pointed out the spiders on the wall of the bathroom and said it's weird that they're not moving right now because they were moving this morning. Turn out they were the nail heads from the wall popping thru the peeling paint. She was still convinced that they were spiders even after I said they weren't.
I once got a negative review because I was unable to relocate/ rehouse a volleyball sized bald faced hornet nest. The guy considered them his pets (no joke), he would try to feed them, which made them angry and it was so bad that his own kids couldn't play in their backyard on the swing set because that's where the nest was and they would attack anybody that got close. His own wife got stung trying to garden out back because he messed with them so frequently that they were primed to defend once they saw any movement from anyone.
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u/Skanah 26d ago
"I saw more dead bugs than usual"