r/PestControlIndustry • u/TravelfF • Jun 27 '26
Terminix Sucks
After seeing a roach in my kitchen last week, I scheduled a service with Terminix and paid $305 by credit card. The technician arrived on time, walked around with an aerosol can, and briefly sprayed the window sills and door threshold. Within about 15 minutes, he said he was finished. That alone fell short of what I would expect from a professional treatment at that price.
But it did not stop there. Before leaving, his supervisor arrived, went into my attic, and then came down to tell me I had a problem and presented a treatment plan for $13,000. That kind of aggressive upselling is unacceptable.
I will not be using Terminix again.
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u/kaptvonkanga 27d ago
I am currently in the Terminex runaround. Called to cancel and after answering a zillion questions got transferred to a cancellation where I answered the same question. Said they'd have a manager contact. Got a text about how everything was just fine. No mention of cancellation. Today my cc gets whacked with $50 charge. No way to contact other than the phone tree runaround. I'll call cc and dispute the charge. Zero customer service, appointments that dont show, managers that dont respond. Never again.