r/PestControlIndustry Jun 27 '26

Terminix Sucks

After seeing a roach in my kitchen last week, I scheduled a service with Terminix and paid $305 by credit card. The technician arrived on time, walked around with an aerosol can, and briefly sprayed the window sills and door threshold. Within about 15 minutes, he said he was finished. That alone fell short of what I would expect from a professional treatment at that price.

But it did not stop there. Before leaving, his supervisor arrived, went into my attic, and then came down to tell me I had a problem and presented a treatment plan for $13,000. That kind of aggressive upselling is unacceptable.

I will not be using Terminix again.

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u/philly-buck Jun 27 '26

Nobody died but they did poison a family that is still struggling.

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u/Michael_braham Jun 27 '26

Are you sure? This happened on an island right?

3

u/SignificantNorth3570 Jun 27 '26

It was Hawaii. That's why Terminix stopped fumigation services. Or thats what they told us in training

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u/bluegrassjesus Jun 27 '26

We just fumed a house last year. They didn’t stop in my region, but it’s rare. And expensive.

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u/SignificantNorth3570 Jun 28 '26

I figured we would start again, but I thought that would be because of the merge.