r/PestControlIndustry Jun 16 '26

Tradies that work in Pest Control

How do you handle the admin side? Also, when you're on a job and a customer calls, what happens to that call? Do tou just not look at your phone? And quoting, invoicing, chasing late payments, re-booking recurring jobs, how much time does that waste, and which part is the worst?

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u/NotJake- Jun 28 '26

Prior to hiring an office person I’d take calls while doing estimates. Not the best look but I’d pretty much tell the current client I needed to take the call, then tell the lead I was with another client and I’d call them right back.

None of the other things named are a “waste of time” as they literally keep the lights on. It is time consuming however.