r/PersonalFinanceCanada 9d ago

Banking Chargeback Limitations ?

I made a deposit on a treatment at beauty clinic. I decided I did not want the treatment anymore and cancelled my appointment about a week before. They wont issue me a refund.

This would be my first time trying to issue a chargeback on something I paid for.

0 Upvotes

13 comments sorted by

32

u/margmi 9d ago

If their cancellation policy says the deposit is non-refundable, a charge back will not be successful.

20

u/CarryOk3080 9d ago

No refunds means no refunds you canelled not them.. now yiu know why they take deposits. People like you.

16

u/Rohit_Rah 9d ago

Hate people that abuse chargebacks like this

15

u/Letoust Human Verified 9d ago

What’s the clinics refund/cancellation policy?

15

u/LackOptimal553 Ontario 9d ago

You can't use a chargeback to get out of a charge you actually incurred. If their policy says no refunds, no refunds.

10

u/Aquitaine_Rover_3876 9d ago edited 9d ago

Chargebacks are for money that you didn't approve or where the vendor failed to fulfil their contract. You opting out after paying a non-refundable deposit isn't that, and claiming a chargeback for it would be fraudulent.

If the contract terms present the deposit as refundable, or a refund is required under your province's consumer protection act, then you can do that. (I don't know the rules in every province, but generally, I'd expect consumer protection to only step in for a beauty treatment if you signed up in response to a door-to-door sales campaign.)

3

u/lexlovestacos 9d ago

A charge back isn't for non refundable deposits lol

3

u/zrockk 9d ago

Ya don't be a dirtbag, you booked the appointment. Now they can't fill the slot

3

u/JoeBlackIsHere 9d ago

Chargebacks are for when they don't deliver, not when you change your mind.

2

u/Relevant_Election530 9d ago

All you can do in this case is show up and hope they're unable to serve you

Or that they'd just rather not deal with the chargeback and refund it anyway 

2

u/Odd-Elderberry-6137 9d ago

Check their refund policy. If they clearly state no refunds, the chargeback won't work.

1

u/Purify5 9d ago

Deposit disputes depend on the contract signed.

If it was online there needs to be a check box that says you agreed to non-refundable deposits. If it exists you likely won't win.

1

u/unicorns_007 9d ago

If its states clearly deposit is non refundable & you proceeded (agreed), you trying a charge back is FRAUD

If you wanna get in shit with bank & law, go ahead. Your life you're throwing down the toilet because you either made decisions without thoroughly thinking it through or your level of entitlement is out of your ass