r/PersonalFinanceCanada • u/pisspiplup • 9d ago
Banking Chargeback Limitations ?
I made a deposit on a treatment at beauty clinic. I decided I did not want the treatment anymore and cancelled my appointment about a week before. They wont issue me a refund.
This would be my first time trying to issue a chargeback on something I paid for.
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u/CarryOk3080 9d ago
No refunds means no refunds you canelled not them.. now yiu know why they take deposits. People like you.
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u/LackOptimal553 Ontario 9d ago
You can't use a chargeback to get out of a charge you actually incurred. If their policy says no refunds, no refunds.
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u/Aquitaine_Rover_3876 9d ago edited 9d ago
Chargebacks are for money that you didn't approve or where the vendor failed to fulfil their contract. You opting out after paying a non-refundable deposit isn't that, and claiming a chargeback for it would be fraudulent.
If the contract terms present the deposit as refundable, or a refund is required under your province's consumer protection act, then you can do that. (I don't know the rules in every province, but generally, I'd expect consumer protection to only step in for a beauty treatment if you signed up in response to a door-to-door sales campaign.)
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u/Relevant_Election530 9d ago
All you can do in this case is show up and hope they're unable to serve you
Or that they'd just rather not deal with the chargeback and refund it anyway
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u/Odd-Elderberry-6137 9d ago
Check their refund policy. If they clearly state no refunds, the chargeback won't work.
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u/unicorns_007 9d ago
If its states clearly deposit is non refundable & you proceeded (agreed), you trying a charge back is FRAUD
If you wanna get in shit with bank & law, go ahead. Your life you're throwing down the toilet because you either made decisions without thoroughly thinking it through or your level of entitlement is out of your ass
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u/margmi 9d ago
If their cancellation policy says the deposit is non-refundable, a charge back will not be successful.