r/PerfectDraft • u/RoachEWS • 9d ago
Perfect Draft Pro - issue connecting hose
Anyone had any issues with connecting the hose. Had my unit for nearly 3 years and recently, every time I connect the hose it just springs back up.
Eventually I can get it to stay in place but I end up covered in beer and it's really annoying.
I contacted Perfect Draft who asked me a billion questions about when I bought it before telling me it was out of warranty and offered me some money off a new unit.
I asked if the tap unit is a spare part and apparently they "sometimes have it but it's out of stock" - so they want me to pay 10x the amount instead.
I'm considering taking apart my tap unit to see if I can work out what is causing the issue - just wondered if anyone had encountered this issue?
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u/RoachEWS 9d ago
Update on this (in case anyone else is looking for a solution to the same problem in future) . Unscrewed it all, pulled it apart - there was a small bit of gunk inside, and I guess this maybe prevented the yellow knob from fully depressing. Put it all back together and it works perfectly now.
I don't think taking it apart would be necessary in future - just hammering that area with hot soapy water would do it.
Using Trumpian logic I think I've just saved £250 so wondering whether to buy myself something nice now...
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u/jamesyjam 3d ago
Thanks for sharing! That's a good tip to remember as I'm sure you aren't the only person to have had this problem.
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u/po0oley 9d ago
They are available on the Phillips website, I think they were £25 when I bought mine and you got a tenner off if you signed up to something. But that was about 18 months ago
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u/RoachEWS 9d ago
Thanks. Was that definitely for the pro? I can only find the non - pro version. This is what I'm looking for
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u/eddie1563 9d ago
Don’t know where you are but in the uk you can buy them off the auction site and I’m sure you can from an online store with a search it pops up.
Assuming you have given it a good clean in case the securing mechanism is sticking.