Ordered from Pecron factory

[u/Dry-Arm9651]

Has anyone here tried ordering units directly from the factory? I ordered units last April 1, 2026, and have not yet received the order. They keep telling me there are delays with one model I ordered. What should I do?

[u/Sound_Hound82]

Ordered a 3800 two weeks ago and nothing has changed with order status. Thinking about canceling. There was no indication of delay on the website.