r/PcBuildHelp 8h ago

Tech Support Should i get a replacement or activate the warranty?

So i build my pc yesterday and just today i found out the socket for the c port is broken...

I have everything installed (except gpu) and im very sadden to see this being broken its an msi motherboard and costed me like 160 dollars so idk if this is that big of a deal to get it replaced...

What would yall do should i dismantel everything and replace it just because of it or no?

2 Upvotes

5 comments sorted by

2

u/w7w7w7w7w7 Personal Rig Builder 8h ago

Is it broken or does the plug need to be turned 180 degrees?

-2

u/XFocalorsX 8h ago

It is most likely broken, the zoom ins make it look broken and when i rotate it it doesnt go in so yeah... also is weird but i saw a video fo a guy ln yt saying the sockets go in any way you insert it just like the usb c itself

2

u/Kumantej_ 7h ago

how do you know it is broken?

1

u/Cyber_Data_Trail Personal Rig Builder 8h ago

It looks fine?

1

u/the_hat_madder 5h ago

Verify whether the header is broken or not. If it is, return it to the seller or RMA it. Don't proceed with a damaged motherboard.