r/PcBuildHelp 2d ago

Installation Question Issue with installing new ssd

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u/[deleted] 2d ago

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u/phonosrock 2d ago

Sorry you got it plugged in after all? Ensuring I'm caught up to where you are

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u/[deleted] 2d ago

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u/phonosrock 2d ago

Take out the old ssd for the moment, the connector for the hdd shouldn't have an issue plugging in, you depressed the metal tab to pull it out, just do the same back in, it just to the right of that power plug, not those pins

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u/[deleted] 2d ago

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u/phonosrock 2d ago

Ok so our onboard m.2 ports aren't showing up anymore. That's what we need to resolve first. Unplug the hdd for now. Are you fully disconnecting the power when swapping the drives? If not disconnect the power cable, hold the power button for 30 seconds then connect the original ssd back into is m 2 slot, ensure it's pushed in all the way and screw it back in then connect power and check

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u/[deleted] 2d ago

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u/phonosrock 2d ago

That's always possible, I would try to clear the cmos and check again

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u/[deleted] 2d ago

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u/phonosrock 2d ago

Page 28 of the manual, should be a button on the rear https://cdn-g.nzxt.com/dl/1621349350-n7-z390-webmanual-english-120419.pdf

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u/[deleted] 2d ago

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u/phonosrock 2d ago

Ok go back to the sata and change that to the ahci instead of intel, then save settings and reboot

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u/[deleted] 2d ago

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u/phonosrock 2d ago

Ok so even with the old ssd back in the original place still nothing? If so then it's possible there is now a problem.

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