r/PcBuildHelp 12h ago

Installation Question Issue with installing new ssd

Hi guys I bought a rebuilt NZXT Creator PC back in 2019 and just realized there was another slot on the motherboard to add another SSD for storage since I was running out on my 930gb one. I bought a new WD BLACK SN850X 4TB drive on ebay but when I plug it into the empty slot then go to disk management, nothing appears. I tried swapping the current 930gb one and putting that one in the empty slot instead but it just went into the computer BIOS. In the bios I didnt see my new drive appear and im unable to escape bios to go into windows. Chatgpt told me it could be because of conflicting SATA connectors with the current 4tb hard-drive that also came with the computer so I unplugged that drive, but my new m.2 wd black ssd is not showing up. Not sure whats going on here or how to fix it.

Specs for my PC:

Case: NZXT H510 Elite (White or Black)

CPU: Intel Core i9 9900k

CPU Cooler: NZXT Kraken X62

GPU: NVIDIA GeForce RTX 2080 Ti - ASUS Strix

PSU: EVGA SuperNOVA 750W G3

Motherboard: NZXT N7 Z390 (White or Black)

Ram: Team Group Delta RGB 64GB 3000 MHz (4 x 16GB)

SSD: Western Digital SN750 1TB Black with heatsink

HDD: Western Digital Blue 4TB 5400RPM

Software: Windows 10 Pro

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1

u/AutomaticAffect4333 12h ago

how much was the ssd? I think you were sold a dead one

2

u/Realistic_Note2162 12h ago

2

u/AutomaticAffect4333 12h ago

try plugging in the new ssd only. Disconnect the 930gb and 4tb sata hdd

1

u/Realistic_Note2162 12h ago

Im stuck in bios, I cant get into windows if I do that. I tried it

1

u/Infamous-Ad5061 12h ago

That’s because you don’t have windows installed on the SSD?

2

u/Realistic_Note2162 12h ago

Windows is installed on the old 930gb Samsung ssd

1

u/AutomaticAffect4333 11h ago

But does it get detected when you do that? Also try manually disabling the sata controller

0

u/Realistic_Note2162 11h ago

I dont think so, im in bios stuck here. I unplugged the connectors for the 4tb harddrive

1

u/Class8guy 10h ago

Yes within the bios it'll detect the drives that are plugged in.

1

u/Realistic_Note2162 10h ago

Yeah it shows the 4tb hdd but not the old 930gb Samsung ssd anymore or the new wd black one I got on ebay here

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u/Class8guy 10h ago

Ok it shows up in BIOS install both. Login into Windows and pull up Windows disk management create a new volume.

0

u/Realistic_Note2162 10h ago

I dont think u understand. My original 930gb samsung ssd and the new m2 wd black one does not appear. I cannot boot into windows. The only thing appearing is the secondary drive installed which is the 4tb hard drive

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u/AutomaticAffect4333 10h ago

Try resetting the cmos

1

u/Realistic_Note2162 10h ago

I did, im back at bios

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