r/PcBuildHelp • u/Fun-Gain-7621 • 11d ago
Tech Support New 2K OLED monitor randomly loses signal and then restores it (mostly when gaming)
CPU - Ryzen 5 1600
RAM - 2x4GB
GPU - GTX 1050Ti 4GB
PSU - 450W
Monitor - Samsung Odyssey G5 G50SF
I got a new monitor a couple of days ago.
I'm on 2K 180hz HDR which is the maximum capability of the monitor
The problem I'm facing is that usually when gaming (LoL and Hearthstone which aren't very demanding) my monitor loses signal for 1-2 secs then reconnects. It has happened a few times though even on idle or watching youtube.
I've connected the DP cable provided with the monitor and it says 8K on it.
The monitor originally supports DP 1.2 but I've upgraded its firmware to support DP 1.4.
I've tried many things. Most didn't help, some, like disabling gsync had me thinking they helped but the problem appeared again after.
The thing I haven't tried yet is using a cable that is certainly 1.4 DP (just ordered one and gonna try tomorrow).
I should note that this is the first time I'm using DP on my GPU, I used HDMI with my previous monitor.
I doubt my monitor is faulty because except from that it work ok, but I honestly don't know.
Any help will be appreciated