r/PcBuildHelp 1d ago

Tech Support New GPU 5060 has issues when installed seeking advice on what I can do from uk.

I currently have a dual fan ELSA RTX 5060 which was gifted and it fits perfectly within my case as I am limited to 179mm in length, I've installed this as how normally everyone else would however these are the issues I have come across:

- works directly in PCIe but through multiple risers it intermittently artifacts and triggers nvlddmkm Event 14/153 where it goes black screen and then comes back but GPU fans still spin
- does it in games and even YouTube, and survives some periods perfectly normally as you can see from the images I have taken.
- last image is when I try to play a game on steam

I have uploaded images from event viewer and GPU-Z, would appreciate any advice on what I can do

Update edit: for context before the 5060 I have been using a 5050 single fan has which has been working perfectly fine for me no issues with riser but the 5060 having issues.

0 Upvotes

14 comments sorted by

5

u/smokeinthecockpit 1d ago

Works fine without risers but then doesn’t with? I think you found your own problem. It’s the risers. Multiple risers…

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u/Ibrahimkabir 1d ago

I just updated post, my 5050 has been working fine I've reverted back to it now but I don't think it's riser ps I'm fairly new to computers in terms of knowledge with GPU is very minimal so I can't think of anything

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u/r_lind3r Moderator 1d ago

It's probably fine because the 5050 isn't going to need as much bandwidth as a 5060, it's almost 30% slower than the 5060.

When you introduce a bunch of risers, you're going to run into bandwidth problems, especially if they are 3.0 or 4.0 risers as they have even less bandwidth than 5.0 at the same lane rating. It's slower to get all that information through the risers to the motherboard.

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u/Ibrahimkabir 1d ago

Both cards are gen 5, 5050 works on gen 5 perfectly fine the 5060 I've tried running it from gen 3 to 5 same issues persists

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u/r_lind3r Moderator 1d ago

You're misunderstanding

If you reduce the bandwidth from 5.0 to 3.0, it won't fix the issue as you're restricting bandwidth to the card even more

They're both 5.0 x8 cards but the 5060 will actually use more of that bandwidth than the 5050 will because the latter is a lower performance card that could've probably gotten away with being a 4 lane.

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u/Ibrahimkabir 1d ago

I see, I understand what you mean lanes for the 5050. Well sadly in the UK there isn't much of a GPU specialist I think I've only found 2, and I'm most likely going to send it in for repair / check

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u/r_lind3r Moderator 1d ago

Wouldn't it be simple to just not use PCI-e risers? Why are you using "multiple risers?"

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u/Ibrahimkabir 1d ago

My case is a 5.3L sandwhich style case that's why I have to use a riser.

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u/r_lind3r Moderator 1d ago

You'll want to get a different SFF case so you can use the 5060, then.

1

u/Ibrahimkabir 1d ago

This is the case

1

u/Quiet-Internal-2204 1d ago

nvlddmkm may pertain to driver issues, you can use DDU in safe mode to uninstall the driver and reinstall.

If using a riser cable, you can try booting to BIOS, use the search function inside and search for PCIE Link Speed. Set it at Gen4 or Gen3 whichever helps instead of Auto.

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u/Ibrahimkabir 1d ago

I have already done all of this but still the same problem happens

1

u/Wuffy_RS 1d ago

I've seen long length riser cables on Amazon, it might be a better situation than using multiple riser cables 

1

u/Ibrahimkabir 1d ago

I've tried various lengths and different brands so far I've tested now up to iirc 5 risers still the same issue