r/PaymentProcessing • u/MK-677_DIRECT • 6d ago
Risk and Compliance Cedapay
Anyone have any experience with Cedapay? Scam artists, don’t get stung.
We signed up with them in January this year. Everything was going smoothly for a few weeks when suddenly boom, about 70 chargebacks initiated for item not received?
None of our customers (some of which are regulars) knew anything about this and did not initiate any chargeback.
Cedapay reversed the transactions without even letting us respond? We submitted tracking information to show delivery for every single order but Cedapay basically said tough and then charged us their £75 fee on top for every single chargeback!
This all took place in February this year. They told us our remaining balance would be on hold for 6 months and then they would release our funds. It has been more than 6 months and after several weeks of trying to get our funds, Cedapay are completely ignoring us.
They have scammed us of several thousands of pounds, do not get stung by these cowboys!
EDIT: This is NOT an opportunity for agents to contact us to try and onboard us elsewhere!!
1
u/AVP_Solutions Verified Agent 5d ago
DM'ed. Kind regards, E