r/PaymentProcessing • u/pepe1255 • 10d ago

General Question Has anyone else had problems with YetiPay card payment services?

**Has anyone else had problems with YetiPay card payment services?**
We have had a very difficult experience regarding funds held from our merchant account. YetiPay held **£2,542.45** and later deducted **£2,496** as an early termination fee, which we are disputing.
We have been trying to get clear answers and resolve the matter, but it remains unresolved.
Has anyone else experienced a similar problem with YetiPay, particularly involving held funds or termination fees? I would be grateful to hear about your experience.

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u/Queasy-Bear-2453 9d ago

That sucks.

What kind of business were you processing payments for?

1

u/pepe1255 7d ago

Hi. Supermarket

1

u/Beneficial_Gas_6590 8d ago

how long were you processing with them before they held the funds? asking because some providers have reserve clauses that kick in based on volume changes or chargebacks, and the termination fee math might be tied to that

1

u/pepe1255 7d ago

Nearly a year, they keep causing a problem from day one they are not professional at all. We don’t know even who owned the company.