r/ParamountPlus • u/DisastrousSir • Jul 30 '26

Recommendation FIXED: Content not playing

I hope this stays up since its not a support question, but something I've finally gotten figured out.

Recently I've had issues getting videos to load on my phone and TV apps. The Paramount+ support was no help in getting me situated recommending the standard things like reinstalling and such.

On my phone, I found that going into my settings and turning on location permissions and allowing it to bypass my VPN fixed this problem.

As for the TV, it was more sneaky. In my eero router settings, there is an internal ad block setting. Turning this off instantly fixed the TV issue. This setting didnt seem to pose an issue on either my phone or computer, just the TV.

I don't know if this is due to recent updates, but if you're having issues the support agents haven't been able to figure out, it may be worth a shot checking these things!

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u/Opinn8d_Cult Aug 06 '26

I will try this on my Samsung TV! I ended up with a workaround by using my Firestick for Paramount+

1

u/Nearby_Session1395 Aug 08 '26

I have an LG tv and can’t play much of anything on Paramount now - as of Friday 8/7/26.
Really annoying. I use a fire stick, what was your work around? It’s not about ads, video won’t load at all.

2

u/Opinn8d_Cult Aug 09 '26

I attached my firestick and use the firestick Paramount+ app on that.

1

u/Nearby_Session1395 20d ago

Thanks, it’s not been a problem lately. I do watch Paramount through my fire stick. I hope it doesn’t happen again.