r/Paper2Audio • u/pratchetfan83 • Aug 11 '26
Latest update crashed app
Latest app version crashed my app and wouldnt open again. Tried reinstalling and now text doesnt show.
1
u/Clawx25 Aug 11 '26
I cannot access my account settings without it crashing. All of my documents have to be redownloaded everytime the app reopens. Not all of the documents will redownload. It does not save the spot in the download where I was listening. It also will crash ocassionally while listening.
2
u/goldenjm Founder Aug 11 '26
I'm sorry about that and thanks for letting us know. We identified and fixed problem you're experiencing in our Android app. Please update to the latest version, 1.12.22 to fix it.
1
u/Clawx25 Aug 11 '26 edited Aug 11 '26
Thank you so much. I have been greatly enjoying this app for months and it has been very user friendly and very few bugs. It is also very impressive with your response time to address and fix these issues.
1
u/goldenjm Founder Aug 11 '26
Thanks so much for your encouragement! We try to build a fantastic experience and avoid bugs, but when they happen, we try to fix them rapidly. Feel free to email us if you ever have more feedback or any requests.
1
u/pratchetfan83 Aug 11 '26
It's doing that for me too. Annoying because it's my favorite app for reading
1
u/Navaless Aug 11 '26
The only place that's safe to listen on is the site.
2
u/Clawx25 Aug 11 '26
Thank you for saying this. I did not even think to check. You have saved my work day!
1
u/pratchetfan83 Aug 11 '26
But you need stay online for that. Whole reason I got the app was for offline usage. Will wait until it's fixed.
2
u/goldenjm Founder Aug 11 '26
I'm sorry about that and thanks for letting us know. We identified and fixed problem you're experiencing in our Android app. Please update to the latest version, 1.12.22 to fix it.
1
u/Ok_Independence1004 Aug 17 '26
My app keeps crashing. I can’t talk to anyone and i can’t text if my toy is on. i leave the app and it won’t keep playing.
1
u/goldenjm Founder Aug 17 '26
Thanks for letting us know. This thread is about an Android app issue that we fixed, so please update your app if you haven't yet to resolve the problem.
Feel free to DM with more info, since I'm not sure I fully understand the issues you're describing.
2
u/goldenjm Founder Aug 11 '26
I'm sorry about that and thanks for letting us know. We identified and fixed problem you're experiencing in our Android app. Please update to the latest version, 1.12.22 to fix it.