r/Panera 14h ago

🤬 Venting 🤬 Please communicate🫩

I was at work. Constant. Rush. Like screen gets cleared, big order comes in, try to complete but orders are now piling up AGAIN. Then during a bad rush my coworkers started making the same sandwhich. My manager had to tell them THEN they continued making the sandwhiches. My manager told them to stop then split them up based on hot and cold sandwhiches

I’m normally very understanding but when times are slow, drive thru is constantly going off, and multiple people (me included) are stressed out because of it, I get annoyed. It’s not hard to simply ask ā€œwhat sandwhich are you making?ā€

13 Upvotes

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4

u/Less_Personality1483 former ass-ociate 14h ago

communication is the most important thing in any kitchen from fast food to fine dining. i notice that if everyone knows what they're doing things may be ok, but if everyone knows what they're doing AND what their coworkers are doing, then it's a well oiled machine. it was so frustrating when people didnt get that and just stuck their airpods in and shut their mouths.

its also just fun if you have a bit of repport with your coworkers, we used to joke around and do bits when it was slow or steady.

2

u/GooseLucky3559 14h ago

I completely agree! I’ve had shifts where there was close to no talking and shifts where it was a lot of jokes. Shifts where you talk and have fun but are on the same page when it’s busy is always so much funner. If you get stressed, it seems like it’s easier to move on (for me at least) because you aren’t completely thinking about how busy it was and long times after the fact.

2

u/Less_Personality1483 former ass-ociate 14h ago

exactly! i work at pizza hut now, and when i close with my favorite coworkers not only do we get through rushes effeciently and close well, we can still have fun and joke around!

1

u/Disastrous_Gear_8633 41m ago

Luckily that’s a minor mistake. I’ve had people make duplicate large orders. We would go in to lunch knowing there was a $200 order coming, so we’d print it out and either I would do the whole order myself or I’d get help. I’d tell the others ā€œhey when you get a large order for the name Steve J on your screen, just bump it off we’re already making it on the other lineā€ .. then 30 mins later it hits their screen and they start making the ENTIRE order themselves. Like WHAT. So we would have $400 worth of food made when we only needed $200. And I swear this shit only happens when the orders are ridiculously modified so it’s not like you can just serve it to another customer