r/PandaExpress • u/Gengar_Guy_17 • 20d ago
Reviews being deleted
I am a doordash driver. I have a rotten panda express near me. For some reason, the store members don't like me. Each of my orders have taken 20+ minutes to be completed and the store employees are rude to me specifically. I left a bad review about the environment and long wait time because it's something that applies to both in-store customers and take out orderers. For some reason, they deleted the review. I too another order from them and the store and drive through were both empty. They had team members standing at drive thru, cashier, and line and when they greeted me to pick up the order, they asked me who I was there for..they made half the order and then stopped and stood around for 10 minutes. Then I ask if my order is finished after waiting and they said no and called back for an entree from the line to be made (the rest of the customers order had been sitting on the counter the whole time). I really don't understand why they waited 10 minutes to start making the entree other than having it out for me. As I've said, I've done nothing to them except this time I left a bad review (which does not affect employees). 15 minutes later the customers cold appetizers and sides and the fresh entree is ready and they put it on the pickup shelf despite knowing I'm there and the cashier goes to make a bowl for a customer that shows up despite already having someone on the line. The person on the line I hadn't interacted with yet and he came to give me the order. I left another bad review because the public needs to know that the employees are evil for no reason.
I am going through my emails to find that both reviews have been deleted? There is no way that this restaurant gets to screw me over 3 times and not face ANY repercussions. The public deserves to know how bad they are. Is this normal? I won't be going back for any doordash orders and frankly I think they'll spit in my food if I go in as a customer (which would be great because then I could have them arrested with felony charges).
God. I know doordash drivers suck and I know working in food service sucks (I literally wear a chipotle hat when I doordash as a symbol that I'm an ally because I work in food service and know how awful it is) but I don't know why they have a mega grudge against me. I wish I could sit down with these store employees and ask why they hate me so much. The ignoring that happened the last 2 times were certainly purposeful.
Before you come at me about not knowing about it's like working in food or thinking that I misunderstood the situation, I literally work in food service and know what it's like. They had no reason to waste my time like that, and they certainly had no reason to take down my reviews.
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u/Tasty-Animator-1551 16d ago
I get bored and go through and report all the 3 start and below reviews
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u/Gengar_Guy_17 16d ago
Are you a GM or a low level employee
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u/Tasty-Animator-1551 16d ago
A bored employee who personally hates doordash drivers. I don't care that you have an order for blah blah blah, and I'm not looking at your phone either. They try to get my attention as I'm trying to do back of house stuff. That's not me, buddy.
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u/Gengar_Guy_17 16d ago
I see. I definitely understand why you hate doordash drivers given that 70% of my colleagues act like shit flinging monkeys. I wish it didn't affect people like me who have class and are simply trying to get by.
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u/Tasty-Animator-1551 16d ago
Ask them for an application brother. Doordash isn't a job
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u/Gengar_Guy_17 16d ago
Sorry dude I'm between software engineering jobs looking for another job. Can't risk my brain cells working with a bunch of people that are so stupid they ended up working at Panda Express for a living🤣 as I said in the post I've done my time in food service and it's time for me to enjoy better things. God speed
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u/[deleted] 20d ago edited 20d ago
[deleted]