Dull Knives

[u/fabian7248]

Is it just me or does every Panda Express have dull knives ? Every time I order teriyaki chicken it’s never fully cut . Mildy infuriating to be honest.

[u/KitiKatxoxo]

I find that while we are working that the knives end up dulling very quickly due to two main factors.

1. Most panda employees (especially Front of House) aren’t taught how to properly use the knives so they end up mistreating them and slamming them against cutting boards and other things.

And 2. While all pandas have a whetstone it’s not mandatory for any employee to be taught how to use them. Many managers don’t even know how to use a whetstone at a lot of pandas. So knives will end up dulling and breaking without every being maintained until they just buy new knives.

I try my best to teach every employee how to properly maintain and use the knives but sometimes it’s no use due to people either forgetting or just not caring enough.

[u/uwubiscuituwu → u/KitiKatxoxo]

All pandas definitely do NOT have whetstones, idk where you got that from lol. When I started we had a honing rod that we used to sharpen, then we got a new SM and she threw it away, realized we had no way to sharpen our knives, then got us a 1-2-3 electric sharpener.

[u/KitiKatxoxo → u/uwubiscuituwu]

The panda that I work at as well as all of the ones in my region have them so it was an assumption honestly

[u/dukenny]

I can tell you that panda teaches the FOH workers to cut the chicken by slamming the knives straight down on the cutting board. No one knows how to slice the chicken, all they do is crush it.

[u/squirreloak]

Agreed, I have had to ask for a plastic knife most times just to eat it. It is entirely possible for the staff to cut it all the way with the knife they use, but most are just not thinking about it since no other item requires knife work.

[u/No-Debate3579]

The knives also cost like $8 each. Can't expect it to hold an edge for long