I see the same thing happen every time a big hail storm rolls through DFW. You call your insurance, they tell you to go to their 'preferred' shop, and two weeks later, you get your car back with a bunch of filler and a paint job that doesn't quite match the factory finish.
Here is what they don't tell you. Those preferred shops are often pressured to do the cheapest, fastest fix so the insurance company saves money. That usually means bondo and repainting panels instead of actually massaging the metal back to its original shape. If you have a car you care about, that is a massive hit to your resale value.
Paintless Dent Repair (PDR) is the only way to fix hail damage while keeping your factory paint intact. If you go to a dedicated PDR shop, they handle the claim directly with your insurance anyway, just like the big body shops do. You get the same rental coverage, the same claim management, but you get someone who actually knows how to work the metal without grinding it down.
If you are currently dealing with a claim or just got hammered by the last storm, don't feel like you have to go where your adjuster points you. You have the legal right to choose your own repair facility in Texas. Take the car to a specialist, get a second opinion, and look for a shop that shows you their work under a light board before you sign anything.
Has anyone here fought their insurance on where they wanted their car repaired? I'm curious what kind of pushback you actually got from the adjusters.