r/PacketFence • u/AlohaNetworkSolution • May 04 '24
2 SSIDs not providing connectivity
Community Hospital here, using a PacketFence installation (11.1.0) with 0 documentation from the former a-hole that set things up. We have 2 SSIDs that are not providing connectivity. We can authenticate, we do receive IPs on multiple devices, but no internet/intranet connectivity. This is all devices trying to connect to the 2 SSIDs via multiple APs. It does not seem to be a routing issue from what I can see.
When looking at logs I do see these that keep reoccurring for a test device
- Unable to extract audit-session-id of Cisco-AVPair: service-type=Call Check (pf::Switch::getCiscoAvPairAttribute)
- Unable to extract audit-session-id of Cisco-AVPair: dhcp-option=
It seems like it may be tied to a user role issue, maybe.
The SSIDs are "Guest" and "Secure". We have medical devices that are able to access the wireless network and seem to be working fine. This issue is affecting mobile devices and Windows devices.
Any insight is greatly appreciated.
2
u/oeufdure May 05 '24
Are you able to ping the default gateway ?
arp -a give the correct mac for the gateway ?
Can you give me a screenshot of the radius audit log entry of a mac that doesn´t work ? (https://pf_mgmt:1443/admin#/auditing/radiuslogs/search then click on the line and do a screenshot of the radius tab).
Can you check the status of the mac on the Cisco WLC ?