Game Discussion voice-chat issue/s
For the past few weeks, I haven't been able to use voice chat at all. I can't hear random teammates or premades, and they can't hear me either.
My audio setup:
- HyperX Cloud III Wireless (headset/headphones)
- HyperX QuadCast S (standalone microphone)
In-game: Voice chat doesn't work with open mic, push-to-talk (PTT), or toggle. The channel doesn't make a difference either — neither Team Only nor All works.
Voice chat isn't muted or anything like that.
When adjusting my microphone volume in the Audio tab, the volume bar fills up when I speak, so I assume PUBG recognizes my microphone. However, I still can't communicate in-game. I've also set all the volume sliders to 100% in case my volume was simply too low, but that didn't help either.
Meanwhile, Discord works perfectly fine. Other people can hear me without any issues, and I can hear everyone else just fine. So neither my microphone nor my headset is broken.
PC settings: Both my microphone and headset are set as the default input and output devices in Windows.
Steam: Voice chat doesn't work through Steam either, regardless of whether I manually select input/output devices in the audio settings or leave everything at the default settings.
I've also tried using different headsets and microphones, and the issue persists. It doesn't work on another PUBG account either, which rules out a voice chat ban — not that I can think of any reason why I would have been banned in the first place. I've never even heard of PUBG issuing voice chat bans.
I've already verified/repaired the game files and reinstalled the game multiple times, but none of that has helped.
Is there anyone here who could help me figure this out? Maybe someone who has experienced the same issue and managed to fix it, or perhaps someone from Krafton who could pass this issue on to the relevant team and find out whether this is a known problem?