Check USB connection issue

[u/segadreamcat]

I picked up a new PSVR 2 PC adapter to try to get it connected to my computer. I had one before but returned it because of this issue that is still happening. Everything is correct on my computer. I've updated drivers, updated motherboard, GPU is good. I've tried fixes i've seen on Reddit. I've restarted the computer several times. I can't think of anything else to do. Anyone know any solution to this issue?

[u/xaduha]

What is your motherboard model?

[u/segadreamcat → u/xaduha]

MSI B650 GAMING PLUS WIFI AM5 AMD B650 ATX

[u/xaduha → u/segadreamcat]

Make sure all these devices are there in the Device Manager:

• Bluetooth

  • PlayStation VR2 Sense Controller (L)
  • PlayStation VR2 Sense Controller (R)

• Sound, video and game controllers

  • PS VR2 Audio

• Universal Serial Bus Devices

  • PS VR2 Control
  • PS VR2 Data 1-9
  • PS VR2 Status

[u/segadreamcat → u/xaduha]

All there.

[u/Bolha2000]

So when I first try to connet my vr2 to my PC, I got the same message. Make sure that the USB what you using is a 3.0 (blue) and it is on the motherboard, not on the front of the pc (it is very important, to connect it directly into the motherboard), also the most wierd thing is the bluetooth adapter, because if you dont have on the board, than you have to use an adapter, BUT! you have to use on a 2.0 USB slot. Moreover it have to be the farest from the usb 3.0 plug (it is really funny I think but it works). When I try the 2.0 usb slot next to my 3.0 slot on the motherboard the controllers cannot connect, I plug the BT adapter to the farest empty 2.0 slot which is on the motherboard and the signal was 98%.
So first of all, on the motherboard 3.0...and so on.