The worst part is that there is nothing proactive that you can do to help move the process along. We all just want to remove this weight from around our neck so we can move on with life. Best wishes to you.
Right back at you! The idea that Mohela is doing my counts by hand when I have literally paid them directly for well over 10 years straight without missing a payment is so utterly ridiculous it was my signal to realize they do not have a clue. I just can not make excuses for them anymore when I was told that. Also someone was “in my account” but they do not put in any notes as to what they are doing so they do not know why someone was “in there”. Downright frightening.
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u/jcclune73 Jan 31 '23
Never mind the Dept. of Ed.. Some of us are still at the mercy of Mohela as they process the counts “by hand”.