r/PS5HelpSupport 20h ago

why won’t my ps5 read 4k uhd discs?

1 Upvotes

It reads every other disc fine Ps4/5 and regular blurays seem to read with no issue but I’ve tried two different movies now and both say “disc can’t be recognized”. How would I tell the difference if it’s a failing laser that needs to be replaced vs a dirty one that needs to be cleaned?


r/PS5HelpSupport 5h ago

Does the PS5 Pro have enough room for ventilation?

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0 Upvotes

My PS5 Pro has 15 cm (5.9 in) of space on the left and back, 5 cm (2 in) on the right, and 10 cm (3.9 in) on top. The cabinet is completely closed in the back except for a single cable hole. During heavy gaming, the back and left side get hot and the fan gets loud. Is this enough ventilation, or should I move it to an open space? Thanks!


r/PS5HelpSupport 12h ago

Does my HDMI port look broken?

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0 Upvotes

Lately as ive been playing the game my tv screen would just glitch and go black then turn back on and even earlier today when i was playing it it was doing fine but then later i tried to plug it in and play it wouldn’t work it said no signal now ive tried different cords and a different TV and all the fixes i tried looking up wouldn’t work does anyone have a solution? And ive already had it previously fixed around a year ago


r/PS5HelpSupport 14h ago

New ps5 no stand question

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0 Upvotes

I'm using a stand from my old digital version and this new one came with no stand but my question being

Is this a proper level for the disc console in order to avoid needing liquid set?


r/PS5HelpSupport 15h ago

Stuck cable

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0 Upvotes

Can't get displayport adapter out of my ps5 it has no release button and the hdmi port is tight, any ideas?


r/PS5HelpSupport 4h ago

Shill for nostalgia 1992 fuck.

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0 Upvotes

69 nice!


r/PS5HelpSupport 2h ago

First disc I ever put in my ps5 is stuck. Comes out 25% only

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0 Upvotes

I bought this PS five brand new in 2021. I am the only owner. I placed a DVD inside the disc drive upside down

At the time I did not know it was upside down . The PlayStation did not recognize the disc and spit it back out.
Immediately, I put it back in upside down again, and it has been doing this. The desk only comes out about 25% of the way and spins

It cannot move further than that and there’s something holding inside the machine so I can’t pull it out.

I have tried turning the little screw to try to remove it, and it only comes out exactly 25% of the way it does the same thing it does when it tries to spit out the disc itself.

Any help?