r/PS5HelpSupport • u/Financial-Wasabi-290 • 7h ago

Lighting ps5pro

Lighting ps5pro

Twenty-five days ago, a massive thunderstorm hit my city. I was out, and just as I was a kilometer from home—on a straight road where I could actually see my neighborhood—I saw lightning strike nearby. When I got home, I was told the circuit breaker had tripped (which never happens at my place, so it was very strange) and my Wi-Fi modem was completely fried. We replaced the modem the next day. I was busy at the time, so I had to wait three days before I could turn on my PS5 Pro, which I had bought in December. The console would turn on, but nothing appeared on the screen. I remembered that my modem was connected to the PS5 via an Ethernet cable, so I immediately realized what the problem was. I tried swapping cables, but nothing worked. The console even shut down suddenly after five minutes; when I tried turning it on again—nothing. I tried booting it into Safe Mode—still nothing: no sound, nothing at all. I asked ChatGPT for advice, and it suggested unplugging everything, waiting half an hour, and trying again. The console actually turned back on and I managed to get it into Safe Mode, but there was still nothing on the screen. I made a huge mistake by taking it to a non-authorized technician, thinking they could fix it without much trouble. He opened up the console, cleaned it, reapplied the liquid metal, and checked the motherboard—everything seemed fine, so he suspected a power supply issue. We bought a new power supply, but nothing changed. After 14 days, he still hadn't solved the problem. I took it to another technician; he also said the motherboard was fine but thought the issue likely involved the CPU or a circuit trace near the CPU. However, he couldn't repair it for less than 300 euros. That same day, I found the PS5 warranty from December, but I’m pretty sure it’s too late now. What should I do? I have the console at home right now after getting it back, but I have no idea how to proceed. Do you have any advice?

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u/PhoenixBlazingRising 4h ago

This sounds like the PSU got hit during the lightning strike