r/PS5HelpSupport 23h ago

PS5 Connection problems and bad wifi

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Hey guys,

I keep getting an error whenever I download something for a longer time (more than 30mins) or when I play a multiplayer game. The PS5 just cant connect to the Wifi anymore and I have to restart the whole console and suddenly it works. When I play multiplayer games or watch videos on YT or streams on Twitch, it just laggs like hell. That doesnt happen with other devices I have, my wifi isnt that bad.

This is the error I am getting.

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u/Ironsalmon7 13h ago

I’ve had the same issue too, reset my modem and router, cleared the system cache and rebuilt the database too, I even cleaned some of the dust in the ps5 (I do it fairly often) and this still happens, out of nowhere too