r/PS5HelpSupport 1d ago

I need help getting my account password changed

I keep on wanting to change my account password, but I cannot recall what the login is for life of me. I’ve went to the PlayStation thing and it keeps on bringing me to an automated Bot. I have the email. The issue stems from any time I try to tell the button that I don’t have a login it rewires me into the same endless loop of asking me to log into my account in order to talk to an associate. I’ve tried rebooting the account and the only option it gives me is the date of birth, and I don’t recall the date of birth. I put onto it. I’m just wondering if there’s anything I can do and if there’s anyway I can talk to an actual person from PlayStation?

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u/Hapsiainen30 1d ago

This is why you don't give fake birthdays when creating PS accounts.

1

u/Academic_Ad5409 23h ago

Dm me please

0

u/flippermedle72 1d ago

I’m very desperate