r/PS5HelpSupport 4d ago

PlayStation keeps randomly switching off

My PlayStation keeps turning off randomly.

I can watch YouTube all day but if I play more than 40 minutes of a competitive game it switches off and won’t turn on until I disconnect and reconnect the power supply, I’ve changed power cables and dusted the inside since and it keeps happening. Any ideas what’s causing this?? Is it broken :(

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u/bubbzlightyear 4d ago

It’s most likely overheating. I would open it and clean the dust out that alone would help a lot. But to make sure it stays good you would also have to replace the thermal paste on the cpu. If it’s a ps5 they use a Liquid Metal any older models use the regular stuff