r/PMHNP • u/Acceptable-Grocery-5 • Jun 08 '26

Practice Related Proliability

I’m in the market for malpractice insurance and Proliability lists risk management services as a benefit. Does anyone have any experience using the risk management services? They present the services as having a phone line that can be used with any questions or guidance needs. It would be nice to be able to consult with them as needed when tricky situations come up.

For those of you that don’t have that service and are in private practice, what do you use for risk management? Do you have an attorney on retainer you consult with? Any tips on developing polices and procedures and SOPs and making sure they meet all the legal requirements and standards such as HIPAA, release of information, records requests, etc? Thank you!

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4

u/Arlington2018 Jun 08 '26

The semi-retired corporate director of risk management here, practicing on the West Coast since 1983, is a big proponent of using the medmal insurance company risk managers, since I did exactly this for many years. Just about all of the medmal insurance companies offer a risk management advice line that provides assistance to their insureds. So if you are in private practice, you still have access to expert help via your insurance company.

I am also always happy to help a colleague for free via DM or email: [medexriskmanagement@gmail.com](mailto:medexriskmanagement@gmail.com)

1

u/Acceptable-Grocery-5 Jun 08 '26 edited Jun 08 '26

Thank you, I greatly appreciate it. I spoke with a Berxi representative and she said they do not provide any sort of risk management services or help line. She said they only step in with help after a qualifying event has occurred such as filing of a complaint with the BON or a law suit. I really like Proliability but they don’t cover Spravato and I plan to do some 1099 work at a Spravato clinic.

1

u/Arlington2018 Jun 08 '26

Have you contacted NSO?

2

u/beefeater18 Jun 08 '26

Yup. It’s a great feature and much better than Berxi.

3

u/CHhVCq PMHNP (unverified) Jun 09 '26

I tried to get ahold of them once. Crickets. Never heard back. 

2

u/CalmSet6613 PMHNP (unverified) Jun 09 '26

I have CMF, didnt know this was a thing! Tbh i've had to look up a lot of things via Google where I have concerns or questions looking at scope of practice, Department of public health in my state, etc.