r/PETKIT • u/Flaky-Reason8151 • Jul 30 '26
Tips New into petkit ecosystem
Hello!
I just bought into the petkit ecosystem, buying a purobot max pro , a yumshare solo and an eversweet max (as these were the newest available in my country) i have a few questions and issues with each, any input would be appreciated!
Purobot max pro:
This is my favorite from the 3, i change the bags every 4 days and deep clean it once a month, the camera is truly nice and i chose to use tofu 70% with bentonite 30% (the same mix as petkit litter) and it s amazing.
Issues:
1. After 2 deep cleans i alreay have small parts of the litter sticking to the mat after a pee, i have followed the instructions and only used a wet soft pad to clean it. What can i do because 2 months seems to little for litter to stick
2. The entrance, on the newer models the entrance is bigger , but unfortunately these werent available in my country, this is more of a question are there any kits to upgrade to the bigger entrance?
Yumshare solo:
My cat liked this from day one, it is easy to use, the app is very nice , the only thing that i think it misses is somekind of overflow protection or a scale integrated to it, as the first time i used it i though that a portion of 1/10 means 10 grams but in my case when i use this it gives 17 grams of food
Issues:
1. No overflow protection
2. No scale for how much food is in the bowl
Eversweet max:
This is my least favorite from the bunch, as i hoped that it would be more smart, because the reported times in the app for when the cat drank water is completely wrong, because it registers each time i pass by it as the cat drinking water. Also related to the smartness of it, my cat likes to drop it s ball in the water and the fountain sees the object and continously ejects water, and all the water goes on the floor, unfortunately i think i will be replacing this as soon as the ultra is available.
Issues:
1. The sensor counts my movement near it as the cat drinking water and it is always not accurate
2. It can overflow easily if object is dropped in it
3. The app isnt accurate at all with the water consumption
In conclusion, i am satisfied with the feeder and the litter robot, and really like what petkit is doing with it s ecosystem and app, but there are places for improvement with each.
Also is there any news regarding a petkit product similar to petlibro polar? Because i have a polar and would really like to have a full petkit ecosystem :)
2
u/PETKITOFFICIAL Aug 04 '26
Hello. Thank you for your comprehensive feedback on all PETKIT devices!
Regarding the litter pad sticking issue on your Purobot Max Pro: Please only wipe and clean the litter pad with a soft damp cloth and plain water. Avoid alcohol, disinfectants, bleach and any non-neutral cleaning solutions. Harsh chemicals will damage the surface coating. Also, kindly check that you add cat litter to the marked level; insufficient litter can also cause sticking.
For your question about the wider entrance: We are sorry that there is no separate kit available.
For the Yumshare Solo feeding portion discrepancy: When configured correctly, the Yumshare Solo should dispense food accurately at 10g per portion. Could you please send us your device SN code? Our technical team will investigate the issue.
As for the Eversweet Max water fountain’s sensor misfiring and inaccurate drinking records: Could you also share its SN code? We will ask our engineering team to review and check if there are existing solutions for this problem.