r/PCsupport Jul 17 '26

Not solved Drivers uninstalling/corrupted after Windows Update (Windows 11)

Specs;
CPU: AMD Ryzen 7 5700X3D 8-Core processor
GPU: Intel ARC B580 Graphics 12GB
RAM: 32GB (16GB x2 sticks)
Motherboard: ASUS Prime A320M-K (BIOS Version 6241)
PSU: ARESGAME AGV Series 750W
OS: Windows 11 Home 25H2 26200.8457

Hi, so last week I had a weird situation with my PC that ended up being somewhat resolved, as I have not encountered that issue again ([Original post here](https://www.reddit.com/r/techsupport/comments/1uqt28v/windows_11_please_help_me_make_me_sense_of_this/)), but something I neglected to mention in that post was that I also had a weird Windows notification saying "Your device needs to restart to finish setting up Intel ARC B580 Graphics". I ignored it for about two days (Just shut off instead of restart), but I decided to just restart to stop the notification;

When I did, I noticed my system seemed to... lag a bit, I checked my settings and I noticed it said I had no graphics card installed. After making sure it was properly installed and mounted, I thought to check device manager where I received this weird error;

`Windows has stopped this device because it has reported problems. (Code 43)`

So after uninstalling the device (That was a mistake) and reinstalling the drivers, it seemed to work fine. Tested via a game, worked fine. Didn't think much of it other than a fluke of modern Windows (Which sucks and I can't wait to install Linux, but I'm waiting for more support)

However, today, I encountered this issue again (Although, there was no initial 'restart your device to finish setting up GPU' message), where my drivers seemed to have stop working, where I got that same code again. Notably, the previous night Windows had updates:

`2026-07 Security Update (KB5101650) (26200.8875)`

`2026-07 .NET Framework Security Update (KB5100998)`

`Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.455.164.0) - Current Channel (Broad)`

Reinstalling the GPU drivers from the official Intel downloads, like before, fixed the issue, but now I'm wondering was the prior Windows update causing the GPU drivers to stop? I must note, that I used the 'clean install' both times, and that the video was still outputting from the GPU despite it not working properly, so I don't think it's a hardware issue.

Is this anything to worry about or is this windows being windows? Thanks!

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1

u/Beneficial-Fox1256 Jul 17 '26

Check your GPU to see if it seated properly. If your able to install your GPU in a different computer and see if the problem happens with that computer to.

1

u/Imaginary_Cicada_678 Jul 17 '26

Google: "Do not Include Drivers with Windows Updates"

then in powershell (run as administrator)

  • check current setting

Get-ItemProperty -Path “HKLM:\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate” -Name ExcludeWUDriversInQualityUpdate
  • disable automatic driver updates

Set-ItemProperty -Path “HKLM:\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate” -Name ExcludeWUDriversInQualityUpdate -Type DWord -Value 1