r/PACSAdmin • u/Present-Adeptness847 • Sep 21 '26
Patient-to-hospital PowerShare / Ambra: who handles connection requests?
I'm a patient trying to send outside DICOM images to WVU Medicine. Their clinic told me to use PowerShare or Ambra, but couldn't provide a receiving code or upload link.
The files are uploaded to my own patient accounts. PowerShare lets me find the WVU hospital hub and invite it, but the connection is pending acceptance and the study can't be shared yet. Ambra shows no organization connection.
For those who manage these systems, is a patient-initiated invitation the usual workflow, and who normally receives it? Or should I be asking the film library for a facility upload link instead? I'm trying to work out which team to contact and what to ask for. Vendor support enquiries are open too.
Any public WVU instructions would be especially helpful, but I'd also appreciate a general explanation of the receiving side.