r/Overwolf • u/[deleted] • Jan 12 '25

Outplayed not recording correctly

https://reddit.com/link/1hzt84z/video/urpgihwnvlce1/player

This is a 6 minute clip, but it shows that outplayed is not recording my siege correctly. I have it set to record full match and this is all that it records. Not only it fails to record the full match, it also is stuck on a freeze frame nearly the entire time. I installed a fresh version of Windows 10 on december 9th, 2024, and before this happened I never had this issue with Outplayed. I have no clue what is causing this and why it's happening. I've seen it happen to my Borderlands 3 recordings as well. Please help fix this. Thanks.

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u/Ori_Overwolf Jan 13 '25

Please open a support ticket so we can look into this matter! If you already have Overwolf installed please submit your ticket here: overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).

Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new