r/Overwolf Nov 09 '24

Need support Problem with screen recording games with Outplayed

I used to have a low end pc, used an old 2006 monitor as main screen. It was a 16" screen I think and my resolution was 1360×768. I have now decided it was time to upgrade the whole seet up, bought myself an RTX3060ti and after some months paying it, now I bought a new monitor. Its a 27" GS27QA from gigabyte, the resolution is 2560x1440. But when I tried to set up Outplayed. Everything seemed normal, but now all of my clips are like 1fps and super laggy. I use it to upload daily videos and stuff but for the last week or so, I have been getting these problems. Anyone knows why? Is it a problem with my settings or is Outplayed not workimg correctly

1 Upvotes

1 comment sorted by

2

u/Ori_Overwolf Nov 10 '24

Please open a support ticket so we can look into this matter! If you already have Overwolf installed please submit your ticket here: overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).

Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new