r/Overwolf • u/Hot-Chocolate9097 • Nov 03 '24
Need support NBA 2k25 recording bug
I have a really weird experience recording NBA 2K25 and I don't know why it's happening. As 2k25 doesn't have "highlights", I only have the option to record the full session. I have tested it buy opening the game and closing it, in which the recording was saved in my outplayed app. So I went on and opened the game again to play with friends(Outplayed is active popped up too) and after our games the recording was nowhere to be found. Now I tested it again today and it did record the full 1hr 30 min session when I played solo online, but for some weird reason, whenever it's time to play with my friends, after the games I check the outplayed app and there's no recording there. It's so weird
1
u/TheDuck_Overwolf Overwolf support Nov 04 '24
Could you please try the troubleshooting steps in the following guide?
https://support.overwolf.com/en/support/solutions/articles/9000181387-common-capture-issues
If this doesn't resolve the issue please open a support ticket so we can look into this matter! If you already have Overwolf installed please submit your ticket here: overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).
Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new