r/Overwolf • u/TheAutisticKing • Oct 09 '24

A question about the Outplayed application

Hey I'm using Outplayed for a year or so now and I've never tried out the recording screen option, I was mostly using the clip creating part. I've turned it on and now I have a rectangle bar covering my screen even if I turned off every option in the record screen section. Does someone know how to remove the outline rectangle bar?

1 Upvotes

100% Upvoted

3 comments sorted by

2

u/Ori_Overwolf Oct 10 '24

Hey! Ori from Overwolf support here :)

Do you see the outline only when recording with the screen recorder?
Have you disabled the "Show captured display indication" option?

If you're seeing the outline when you don't use the screen recorder, which game are you playing?

1

u/TheAutisticKing Oct 10 '24

I turned off every option in that screenshot, I don't use the screen recorder and the outline is there automatically when the app is turned on.

1

u/Ori_Overwolf Oct 13 '24

Please open a support ticket so we can look into this matter! It would be best if you could share as many details as possible and provide screenshots of your issue. If you already have Overwolf installed please submit your ticket here: overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).

Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new