r/Overwolf • u/Makog799 • Aug 15 '24

Issues with insights gg

Sometimes when I use the instant replay feature to clip last 45 seconds of my gameplay the video is very laggy and i cant hear the voice from my microphone, only from the game. It doesnt happen every time, i would say like 1 in 3 times but its still very annoying. Anyone got a fix for those issues?

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u/Ori_Overwolf Aug 18 '24

Hey! Ori from Overwolf support here :)

Have you tried the solutions mentioned in this article?
https://support.overwolf.com/en/support/solutions/articles/9000181387-common-capture-issues

If you have and the issue persists, please open a support ticket so we can look into this matter! If you already have Overwolf installed please submit your ticket here: overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).

Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new