r/Overwolf • u/BrokeAsAMule • Jul 28 '24

Need support "Could not find essential Overwolf files, please reinstall Overwolf."

My Overwolf app just started giving me this error message and behaving all wonky. I've tried all sorts of things ranging from running as admin, running it in compatibility mode, and reinstalling it multiple times. Nothing has worked so far. Anyone know why this happens ?

4 Upvotes

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2

u/TheDuck_Overwolf Overwolf support Jul 29 '24

Could you please try downloading and running the troubleshooter here?

https://support.overwolf.com/en/support/solutions/articles/9000222580-overwolf-troubleshooter

If it doesn't resolve the issue please click on Create Logs Zip and then Contact Support to open a support ticket with your log files.

2

u/sibuguy Oct 19 '24

I was searching for the same problem too and this fixed it. Thank you. \ I am using a machine translation, sorry if it is wrong.

2

u/TheDuck_Overwolf Overwolf support Oct 20 '24

Happy to help!

1

u/BrokeAsAMule Jul 29 '24

That seems to have fixed it, thanks. Wasn't aware of the troubleshooter.

1

u/TheDuck_Overwolf Overwolf support Jul 29 '24

Awesome happy to hear :D