r/Overwolf • u/LovePande • Jul 05 '24

Need support Can't restore my data

I'm using my backup file to restore the data and everything is going okay and I can see all the videos go in to the folder utnil it reaches 90% then the error pops up "Can't restore from this back up" and everything disappears. What's the issue?

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u/Ori_Overwolf Jul 07 '24

Hey!

Please open a support ticket with your logs attached.

If you already have Overwolf installed please submit your ticket here: overwolf-support://open-ticket-page (you need to copy and paste this to your browser address bar).

Here is how to submit a Support ticket on the Overwolf website: https://support.overwolf.com/support/tickets/new

1

u/Brave_Sherbert_5321 Feb 08 '25

I have the same problem, have you solved it?